Privacy Policy

1. Information We Collect

When you use our platform to sell your books, CDs, DVDs, and games, we collect the following information:

Personal Information

• Full name (first and last name)
• Email address
• Phone number
• Shipping address (street address, city, state, ZIP code)
• PayPal account email address

Item Information

• Scanned barcode data (ISBN, UPC codes)
• Amazon ASIN numbers (when provided)
• Item titles, authors, and descriptions
• Package dimensions and weight
• Photos of items (if uploaded for condition verification)

Technical Information

• IP address and browser information
• Device type and operating system
• Usage data and site interactions
• Camera access data (for barcode scanning)

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

• Processing your item submissions and sales
• Generating and sending prepaid shipping labels
• Inspecting and evaluating submitted items
• Processing PayPal payments for accepted items
• Providing customer support and assistance

Communication

• Sending shipping labels via email
• Notifying you about payment processing
• Providing updates on item inspection status
• Responding to your inquiries and support requests
• Sending important service announcements

Platform Improvement

• Analyzing usage patterns to improve our service
• Enhancing barcode scanning functionality
• Optimizing the user experience
• Preventing fraud and maintaining security

3. Information Sharing

We share your information only in the following limited circumstances:

Payment Processing

• PayPal receives your email address to process payments
• No financial account details are stored on our servers

Shipping Services

• Shipping carriers receive your address for label generation
• Package dimensions and weight for shipping calculations

Legal Requirements

• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with business transfers or mergers

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure data storage with limited access controls
• Regular security audits and updates
• No storage of complete financial account information
• Secure deletion of data when no longer needed

5. Data Retention

We retain your information for the following periods:

• Account Information: As long as your account is active
• Transaction Records: 7 years for tax and legal compliance
• Item Data: Until processing is complete and payment is made
• Support Communications: 3 years for service improvement
• Technical Logs: 90 days for security and performance monitoring

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Updates

• View and update your account information
• Correct inaccurate personal data
• Update your PayPal email address

Data Deletion

• Request deletion of your account and associated data
• Note: Some information may be retained for legal compliance

Communication Preferences

• Opt out of promotional emails (service emails will continue)
• Choose your preferred communication methods

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status and preferences
• Improve website performance and functionality
• Analyze usage patterns for service improvement
• Ensure security and prevent fraud

You can manage cookie preferences through your browser settings, though some functionality may be limited if cookies are disabled.

8. Third-Party Services

Our platform integrates with the following third-party services:

• PayPal: For payment processing (subject to PayPal's privacy policy)
• Shipping Carriers: For label generation and package tracking
• Barcode Databases: For item identification and pricing

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are under 18, please do not use our service or provide any personal information.

10. International Users

Our service is primarily designed for users in the United States. If you access our service from outside the US, your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Providing at least 30 days notice for significant changes

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• Through our contact form on the website
• By email using our support system
• Include "Privacy Policy Question" in your message subject