Terms of service

We operate a platform where you can sell your used books, CDs, DVDs, and games. Our service includes:

• Item scanning and identification via barcode, ISBN, or UPC
• Search by title when a barcode is not found
• Free prepaid shipping labels
• Item inspection and condition verification
• PayPal, Venmo, or check by mail payment processing for accepted items

As a seller on our platform, you agree to:

• Provide accurate personal information, payment method information, and shipping address
• Only submit items in good, usable condition as defined in our condition guide
• Ensure items are free of damage, and that discs, cases, and artwork have no writing or markings
• Package items securely using appropriate materials
• Ship items within 15 days of receiving prepaid shipping labels
• Provide accurate shipping and order information
• Only submit items that you own or are legally authorized to sell and that are not stolen, counterfeit, or otherwise unlawfully obtained

We reserve the sole and absolute discretion to accept or reject any item submission for any reason or no reason at all. Our decisions regarding acceptance or rejection of submissions are final and binding.

• We are under no obligation to accept any submitted items
• We may reject submissions based on market demand, inventory levels, condition concerns, or any other business considerations
• We are not required to provide reasons for rejection decisions
• Rejection decisions are final and non-appealable
• We reserve the right to change our acceptance criteria at any time without notice

All items are subject to our strict condition standards:

• Items must be in good, usable condition; normal wear from regular use is acceptable
• No writing or markings on discs, cases, or artwork; writing and highlighting in books are acceptable
• No water damage, stains, odors, or structural damage
• Original cases, covers, artwork, and essential components must be included when applicable
• Items must function properly without defects

If any items are rejected after inspection, you may request to have them returned by providing a prepaid return shipping label.

• Rejected items are not eligible for payment
• You must provide a prepaid return shipping label within 2 business days after payment is issued
• If we do not receive a return label within that time, the rejected items will be recycled
• Return shipping costs are the seller's responsibility

Payment processing works as follows:

• Only items meeting our condition standards will be paid for
• The offer shown when you submit an order is based on the items and information submitted and is subject to physical inspection after arrival
• The final payment may be reduced for items that are missing, incorrect, incomplete, counterfeit, damaged, or otherwise fail our condition or eligibility requirements
• Payments are processed using PayPal, Venmo, or check by mail
• You must provide accurate payment information and a valid mailing address for your selected payment method
• Payment processing is typically initiated within 2 business days after inspection; mailed checks require additional postal delivery time
• No fees are charged to sellers for our service
• All payments are final and non-refundable

Our shipping process includes:

• Your selected prepaid shipping option is sent by email the same day you submit an order
• Prepaid shipping labels and QR codes are valid for 15 days from issuance
• You are responsible for proper packaging and following the instructions for your selected shipping option
• Tracking information is provided with all shipments
• Items must arrive at our facility within 20 days of your prepaid shipping option being issued

The following items are not accepted on our platform:

• Discs, cases, or artwork with writing or markings
• Damaged, broken, or non-functional items
• Water-damaged or moldy items
• Ex-library books or items with library markings
• Promotional, bootleg, counterfeit, stolen, or otherwise unlawfully obtained items
• Items missing essential components or required original cases, covers, or artwork when applicable
• Items with strong odors (smoke, mildew, and similar)

This is a summary. The complete list — including format exclusions such as VHS, cassettes, vinyl, and audiobook CDs, plus ex-library and ex-rental copies — is kept on our condition guidelines page.

You are responsible for maintaining the security of your account and the accuracy of your information. This includes keeping your payment information current and secure.

Our liability is limited to the quoted value of eligible items. For shipments where USPS tracking confirms carrier acceptance, we may provide payment for items that are confirmed lost in transit or damaged during normal transportation, subject to review of the shipment and tracking details. We are not responsible for loss occurring before carrier acceptance, damage caused by inadequate packaging, or any indirect or consequential damages. Our maximum liability will not exceed the quoted payout for the affected items.

You represent and warrant that you own or are legally authorized to sell every item submitted to SellBookMedia. Submitted items must not be stolen, counterfeit, unlawfully obtained, or infringe the intellectual property or other rights of any third party.

We collect and use your personal information as described in our Privacy Policy. This includes your name, address, payment information, and shipping details necessary to process your sales.

• Changing the types of items we accept
• Modifying pricing structures or payment terms for future submissions
• Altering the inspection process or condition standards for future submissions
• Updating shipping methods or carriers
• Modifying the user interface or functionality
• Discontinuing certain features or services

If you have questions about these terms, please contact us:

• Through our contact form
• By email at support@sellbookmedia.com